Quality management system policy
Sustained success and striving to achieve the position of leader in the production of technologically complex steel structures require the improvement of all processes that are the components of the implementation of high-quality services and the fulfillment of customer expectations taking into account ecological and safety aspects.
Customers’ trust to the quality of our services is the basis of our activities. The quality policy leads to the achievement of the overarching goal of meeting the expectations and needs of our customers.
- ongoing analysis of needs and recognition of customer expectations enabling building lasting relationships with customers
- offering the professional services that meet the customers’ requirements and quick adaptation to their new needs
- improvement of production processes in order to constant increase of the products competitiveness and quality of
- continuous modernization of technical facilities infrastructure and creation of a friendly working environment
- improving management methods and techniques through the full involvement of professional staff to fulfill the tasks arising from the customer’s expectations
- Ethical business conduct. Top management will fully comply with relevant national and international regulations; guarantees respect for human rights and the promotion of employment policies in a non-discriminatory work environment
We achieve those goals thanks to:
- Improving of the Quality Book, with particular emphasis on its effectiveness and efficiency
- Implementing technological processes and technical solutions characterized by the highest level of innovation and quality
- Developing in the innovative machine park to optimize own costs and increase the degree of resource utilization
- customer satisfaction survey
- continuous improvement and extension of employees’ professional qualifications through a training system that develops staff competences
The top management of Mostostal Chojnice ensures that the quality policy is understood and implemented and that the quality management system is maintained and supervised through the use of its periodic reviews and periodic assessment of adequacy for the strategic goals of Mostostal Chojnice.